Pleasant hotel, very very good breakfast with a lot of choice, favourable location close to everything. Adequate room, nice bathroom and excellent service. Efficient personnel, comfortable bed.

Exceptionally busy staff!

stylish and reasonably large room & excellent bathroom. good food in the restaurant, savoury and varied breakfast with a good western coffee and local specialties, for instance. perfect location, walking distance from ando museum.

The hotel was ideal and fairly clean with cooperative and efficientstaff members. Savoury and rich breakfast for all tastes with local specialties, a good western coffee. Exceptionally nice location, a few steps away from everywhere. Again, walking distance to Central Park.

This hotel boasts a fantastic location, situated right in the heart of the city center. With its proximity to the central park, shopping arcades, and a variety of restaurants, guests are spoiled for choice when it comes to exploring the local area.

Despite the hotel's many positive aspects, there is room for improvement in terms of service. While the staff are helpful, there were a few instances where attention to detail could have been better.

All the facilities were great. They offer 2 computers with free internet access. The baths are very confortable and clean. The location was ok: 10-15 minutes to train station.

They didn't lend a plug-adaptor.

the Onsen on the roof was a really nice feature

We were pleasantly surprised by the spaciousness of the double room, which was much bigger than we expected for Japanese standards. The bed was comfortable and we enjoyed the free WiFi. The highlight of our stay was the lovely hot Japanese bath with an outdoor bath and sauna on the top floor. It was incredibly relaxing after a long day of exploring. We also appreciated the convenience of the hotel's location, with restaurants, a convenience store, and karaoke nearby. Additionally, the breakfast, for a small additional charge, was definitely worth it. we had a great stay and would recommend this hotel to others.

Brilliant value for money, incredibly helpful staff ( they really went out of their way to help us book another hotel in another location), public baths were very nicely designed, room was very comfortable.

Onsen on the rooftop, central location, nice knowlegable staff

Nothing

We had a great stay at this hotel. It was very clean and had good facilities. The hotel is close to the shopping district, which was very convenient for us. We also found the staff to be helpful and friendly. Additionally, the train station is very close by, making transportation to and from the hotel very easy.

All was perfect.

Very good location, shops in galleries starts at the opposite of the hotel. The public indoor and outdoor bath with hot spring water is very nice. Rooms are clean with al the comfort you need.

Very convenient location, close to train station as well as limousine bus from the airport. Good shopping in the nearby arcades, including an excellent baker. Very helpful advice about restaurant recommendations in the neighbourhood.

Friendly staff; spacious well-appointed room; delicious breakfast with local specialty; great onsen; good location near restaurants, shops and bus stop.

Nothing at all.

It had clean, comfortable modern rooms.

Its location was quite central in terms of the city, but quite a way from the JR railway station. This was a bit of a hassle until we discovered a little shuttle bus which did laps of the city every 30 minutes or so.

Great hotel - lovely, modern rooms with a good amount of space for a Japanese hotel. Very clean facilities. Has good, cheap laundry facilities - no English instructions but it's not too hard to figure out! The onsen (public baths) on the roof is really nice - small pool compared to some we'd encountererd, but really lovely surroundings and a nice pool to use. They split women and men and give the women a door code for privacy which is a nice touch.